Internet

Cable/Satellite Tricks and Traps

Cable and satellite TV/Internet companies have some of lowest satisfaction ratings in this country.  And yet customers continue to reward them with their business. 

Why are the prices so high and the service so bad?

The American Comsumer Satisfaction Index survey found that TV/Internet providers ranked near the bottom of the 43 industries it studied, a 7 year low.  That result followed the previous year’s survey finding that the TV/Internet industry tied for the lowest score out of all industries surveyed.

Think twice before you accept Comcast's new "open" network

Over the next few months in the Chicago area, Comcast is turning on a feature that turns customer networks into public Wi-Fi hotspots. After a firmware upgrade is installed, 'visitors will use their own Xfinity credentials to sign on, and will not need the homeowner's permission or password to tap into their Wi-Fi signal'. The homegrown network will also be available to non-subscribers free for several hours each month, or on a pay-per-use basis.

Fiber to the Garbage Bag

You've most likely have heard the expression, "A Picture is Worth a Thousand Words"  well, these pictures pretty much speak for themselves...

If you have ever wondered why telecomm service from your local WIRED telephone company was so poor, this and other installations just like it, are most likely the reason...

The attention to detail (wow!!) telco contractors are actually provided with specially made orange trash bags design to fit over the telco box... It's incredible your local phone service works at all.

Avoid Fraud & Phishing Email Scams

Wonderwave Internet filters email from spam and viruses. You still may receive a "phishing" email, requesting you to verify your email account information. Wonderwave Internet did not send you this email, and we would NEVER ask you to verify your email account password in an email. Do not respond to emails looking for account information, (Internet passwords, Banking or Credit Cards). If you have responded to an email phishing request, please call our office immediately at 815-653-7873 so we can change your email account password.

Conflicker Worm

The wide spread of Conficker variety of malware has updated infected machines, and the authors are trying to cash in on their global botnet. Rather than instruct the worm to cause global chaos, it has started downloading fake anti-virus tools to nag users about phony infections and scam them into buying the "product". It is estimated that as many as 12 million PCs worldwide are infected.

Wireless Interference: Baby Monitors

Summary of Baby Monitor Research by Wonderwave.net 3/08: Wonderwave Internet started looking for radio noise after several of our clients reported that their wireless Internet had become unreliable.  We found that the level of radio signals coming out of two houses exceeded the level of our 4 watt access point.  It turned out that both had baby monitors operating at the time.

We spoke to both manufacturers, and neither could tell us what level of power their units put out.